Neexa never sleeps, chatting with your customers 24/7.
Last Updated 23/05/2025 Neexa’s Autonomous CRM is designed to take the manual effort out of lead management. Below are answers to some of the most common questions users have. 1. What is Neexa’s Autonomous CRM? Neexa’s CRM is a built-in…
Your main command center to manage conversations, follow ups, data, campaigns, AI agents, work spaces and analytics. Last Updated 08/09/2025 Whether you’re running one business or managing multiple brands, the Neexa dashboard brings everything together in one place. Think of…
Last Updated 13/06/2025 Unibox is more than just a chat dashboard, it’s your AI-powered control room for customer engagement. If you use it well, Unibox can help you: Here’s how to make it work for you, not the other way around. 1.…
Last Updated 23/05/2025 Unibox is your central space to view and manage all customer conversations, for each business you’ve added to your workspace. Whether your AI agent is chatting with customers or a lead is being followed up, Unibox shows…
Centralize your conversations. Track your follow-ups. Step in when needed. This section of the Learning Hub is all about helping you understand and use the Unibox; Neexa’s central space for managing customer conversations. Here, you’ll learn how to: Whether you’re…
Last Updated 23/05/2025 When setting up your AI Assistant in Neexa, you’ll come across two powerful tools: Custom Instructions and Business Information. While both are designed to help your AI sound smarter and more aligned with your brand, they serve…
Last Updated 23/05/2025 As your business evolves, so should the information your AI uses. Neexa allows you to easily update or remove any business information (also called entries) that you’ve added, whether it’s through text, website scraping, or uploaded documents.…
Last Updated 23/05/2025 Your AI Assistant isn’t a “set it and forget it” tool, it’s a living, evolving part of your business. The more you interact with it, train it, and refine how it speaks, the better it becomes at…
Last Updated 23/05/2025 Before Neexa can start building your contact Database, data collection needs to be enabled. This allows your AI agent to automatically capture and store lead information from conversations across your connected channels — like your website, Instagram,…
Last Updated 23/05/2025 Whether you’re running low on credits or looking to unlock more features, Neexa makes it easy to renew or upgrade your subscription right from your dashboard. To Renew or Upgrade Your Plan: A pop-up window will appear…
