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1. Do I need a separate account for each business I manage on Neexa? No. You can manage multiple businesses inside one workspace or separate workspaces if needed. Each business has its own AI agent, contact info, and settings. There’s…
Whether you’re just getting started or already deep into using Neexa’s AI features, you might have questions. This FAQ section covers the most common things users ask, from how our AI agents work, to managing workspaces, subscriptions, and deploying across…
Last Updated 23/05/2025 If you manage more than one brand, business line, or client under the same Neexa account, organizing them into separate business profiles within your workspace helps keep everything neat, focused, and easy to switch between. This is…
Last Updated 23/05/2025 Your team’s shared space to manage businesses, AI agents, and people. The Neexa workspace is simply your team’s shared environment where you can manage everything: your businesses, your AI agents, your team members, and your subscription. Think…
Your centralized environment for managing businesses, AI agents, team members, and subscriptions within Neexa. This section introduces the concept of Workspaces, shared spaces where everything related to your businesses and teams is organized. It helps you keep multiple businesses and…
Last Updated 23/05/2025 When sending email campaigns in Neexa, you have two options for composing your messages: AI Compose and Manual Compose. Both allow you to personalize messages using your contact data, but how they handle that data quite different.…
Last Updated 23/05/2025 Email campaigns in Neexa help you reach out to customers directly from your dashboard. Whether you’re sharing offers, re-engaging past buyers, or sending helpful reminders, here’s how to launch your first campaign step-by-step. Step-by-Step: Launching an Email…
Last Updated 23/05/2025 Outreach is Neexa’s built-in feature for sending email campaigns to your contacts. It’s perfect for follow-ups, promotional emails, announcements and any other kind of outreach you want to automate or send manually. It supports: What You Need…
Last Updated 23/05/2025 Need to move your contact data outside Neexa? You can easily export it to a file format for use in spreadsheets. To Export Contacts: You’ll get two options: ✅ Best for: Reviewing conversations or handing off leads…
Last Updated 23/05/2025 When setting up conversational data collection, Neexa gives you two ways your AI agent can gather information from customers: Data First and Smart Assist. Both are designed to collect important user details like names, emails, and phone…
